Suggestions?
If you would like to suggest a change to this strategic plan, you can submit it to us through the ITS HelpCenter.
To maintain the reliability of services that are hosted by ITS at the District Office, the facilities department has installed and maintains an emergency generator to provide backup electrical power to the building for as long as necessary during a power outage.
For fire protection, a VESDA (Very Early Smoke Detection Apparatus) system is installed in the Computer Center. In the event of a fire or overheating of equipment, the VESDA systematically shuts down the equipment in the Computer Center and sets off the appropriate warnings.
ITS conducts backups for all administrative data stored on its servers daily. Also, ITS has in place a comprehensive backup strategy to ensure that all server-based data is recoverable. This data is written to high-density tapes that are stored in an off-site location every week.
ITS facilities around the District host the District’s security system, ACAMS. ITS supports the network services that are required to operate this system.
ITS conducts backups for all administrative data stored on its servers daily. Also, ITS has in place a comprehensive backup strategy to ensure that all server-based data is recoverable. This data is written to high-density tapes that are stored in an off-site location every week. Most of the administrative systems servers have been migrated to the Oracle Cloud Infrastructure (OCI) where database and application data is backed up in multiple ways. Our systems are set up to use Oracle Database Zero Data Loss Autonomous Recovery Service for disaster recovery and for protection from ransomware attacks. The database or any application can be restored anytime even if production systems are compromised. In addition to Oracle Database Zero Data Loss Autonomous Recovery Service, we also use the Oracle Database Export features to back up the database and move it to On-PREM for additional protection. For further redundancy, OCI has been configured to store SMCCCD’s data primarily in one physical building while backups are stored in other buildings nearby. ITS has backup systems in place for quick recovery and replication if the data center is unavailable.